Cookie Policy

How we use cookies and similar technologies to enhance your experience while protecting your privacy.

Last updated: October 1, 2024 GDPR Compliant

Your Cookie Preferences Matter

We respect your privacy choices. You can manage your cookie preferences at any time using our cookie management tool or by adjusting your browser settings.

Table of Contents

1 What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners about user behavior and preferences.

Technical Details

  • • Small text files (typically 4KB or less)
  • • Stored locally on your device
  • • Contain information about your visit
  • • Have expiration dates and security settings
  • • Can be session-based or persistent

Security & Privacy

  • • Cannot access personal files on your device
  • • Cannot install malware or viruses
  • • Only readable by the website that created them
  • • Subject to browser security policies
  • • Can be deleted at any time by users

Similar Technologies

In addition to cookies, we may also use other similar technologies such as:

Local Storage

HTML5 local storage

Web Beacons

Pixel tracking

Fingerprinting

Device identification

Scripts

JavaScript tracking

2 Why We Use Cookies

Website Functionality

  • • Remember your preferences
  • • Maintain login sessions
  • • Store shopping cart contents
  • • Enable interactive features
  • • Support form submissions

Analytics & Insights

  • • Understand visitor behavior
  • • Measure website performance
  • • Track popular content
  • • Improve user experience
  • • Identify technical issues

Marketing & Advertising

  • • Show relevant advertisements
  • • Measure campaign effectiveness
  • • Prevent ad fraud
  • • Personalize content
  • • Retarget interested visitors

Security & Protection

  • • Prevent fraudulent activity
  • • Detect suspicious behavior
  • • Protect against spam
  • • Secure user sessions
  • • Enforce security policies

Personalization

  • • Customize content display
  • • Remember language preferences
  • • Adapt to user preferences
  • • Suggest relevant services
  • • Improve navigation experience

Third-Party Integration

  • • Social media integration
  • • Payment processing
  • • Live chat functionality
  • • Video embedding
  • • API connections

3 Types of Cookies We Use

Essential Cookies (Always Active)

Required

These cookies are necessary for the website to function properly and cannot be disabled in our systems. They are usually only set in response to actions you make, such as setting privacy preferences, logging in, or filling in forms.

Security Cookies

  • • CSRF protection tokens
  • • Session identifiers
  • • Authentication cookies

Functionality Cookies

  • • Language preferences
  • • Cookie consent choices
  • • Form submission data

Load Balancing

  • • Server routing cookies
  • • CDN optimization
  • • Performance cookies

Analytics Cookies

Optional

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This data helps us improve the user experience and website performance.

What We Track:

  • • Page views and sessions
  • • User flow and navigation patterns
  • • Popular content and features
  • • Device and browser information
  • • Geographic location (country/city)
  • • Traffic sources and referrers

Analytics Providers:

Google Analytics 4

Website traffic and user behavior analysis

HotJar

Heatmaps and user session recordings

Marketing & Advertising Cookies

Optional

These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed, and in some cases selecting advertisements that are based on your interests.

Google Ads

  • • Conversion tracking
  • • Remarketing audiences
  • • Interest-based advertising

Facebook Pixel

  • • Social media advertising
  • • Custom audience creation
  • • Lookalike audience building

LinkedIn Insight

  • • Professional network targeting
  • • B2B lead generation
  • • Career-focused advertising

Personalization Cookies

Optional

These cookies enable us to provide enhanced functionality and personalization, such as remembering your preferences, displaying relevant content, and customizing your experience based on your interactions with our website.

Personalization Features:

  • • Language and region preferences
  • • Theme and display settings
  • • Content recommendations
  • • Recently viewed services
  • • Saved preferences and filters

User Experience Enhancements:

  • • Faster page loading
  • • Customized navigation
  • • Relevant service suggestions
  • • Improved search functionality
  • • Adaptive interface elements

4 Third-Party Cookies and Services

Third-Party Integration Notice

Our website integrates with various third-party services to enhance functionality and provide better user experiences. These services may set their own cookies and have their own privacy policies that govern their data collection and use practices.

Google Services

Analytics & Advertising

  • • Google Analytics 4
  • • Google Ads & AdSense
  • • Google Tag Manager
  • • reCAPTCHA
  • • Google Maps
Google Privacy Policy

Social Media

Sharing & Integration

  • • Facebook Pixel & SDK
  • • LinkedIn Insight Tag
  • • Twitter Analytics
  • • YouTube embedded videos
  • • Social sharing buttons
Facebook Privacy LinkedIn Privacy

Communication

Chat & Support

  • • Intercom live chat
  • • Zendesk support system
  • • Calendly scheduling
  • • Mailchimp newsletters
  • • HubSpot CRM
Third-party Privacy Policies

Analytics Tools

User Behavior

  • • Hotjar heatmaps
  • • Mixpanel analytics
  • • Amplitude tracking
  • • Crazy Egg optimization
  • • Fullstory recordings
Analytics Privacy Policies

Payment Processors

Secure Transactions

  • • Stripe payments
  • • PayPal checkout
  • • Wise transfers
  • • Coinbase Commerce
  • • Bank transfer gateways
Payment Privacy Policies

Performance & CDN

Speed Optimization

  • • Cloudflare CDN
  • • AWS CloudFront
  • • jsDelivr CDN
  • • Font loading services
  • • Image optimization
CDN Privacy Policies

Managing Third-Party Cookies

You can control third-party cookies through:

  • • Our cookie preference center
  • • Browser privacy settings
  • • Third-party opt-out tools
  • • Industry opt-out programs
  • • Ad blocking extensions
  • • Privacy-focused browsers
  • • Cookie management tools
  • • Platform-specific settings
  • • Account privacy controls

6 Browser Cookie Settings

You can also manage cookies directly through your web browser settings. Here's how to do it in popular browsers:

Google Chrome

  1. 1. Click three dots menu (⋮)
  2. 2. Go to Settings
  3. 3. Privacy and security
  4. 4. Site Settings
  5. 5. Cookies and site data
Chrome Help

Mozilla Firefox

  1. 1. Click hamburger menu (☰)
  2. 2. Select Settings
  3. 3. Privacy & Security
  4. 4. Cookies and Site Data
  5. 5. Manage Data
Firefox Help

Apple Safari

  1. 1. Safari menu > Preferences
  2. 2. Privacy tab
  3. 3. Manage Website Data
  4. 4. Select sites to remove
  5. 5. Click Remove or Remove All
Safari Help

Microsoft Edge

  1. 1. Click three dots menu (⋯)
  2. 2. Settings
  3. 3. Cookies and site permissions
  4. 4. Cookies and site data
  5. 5. See all cookies and site data
Edge Help

Mobile Browser Settings

iOS Safari

  1. 1. Settings app > Safari
  2. 2. Advanced > Website Data
  3. 3. Remove All Website Data

Android Chrome

  1. 1. Chrome app > Three dots menu
  2. 2. Settings > Privacy and security
  3. 3. Clear browsing data

7 Cookie Policy Updates

Keeping You Informed

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational, legal, or regulatory reasons.

When We Update:

  • • New cookie technologies are implemented
  • • Third-party integrations change
  • • Legal or regulatory requirements evolve
  • • User feedback suggests improvements
  • • Business practices are modified

How We Notify You:

  • • Email notification to registered users
  • • Website banner notification
  • • Updated "Last Modified" date
  • • Blog post announcement for major changes
  • • Social media updates
Last Updated: October 2024 Version 1.3 Next Review: January 2025

Stay Updated

We recommend reviewing this Cookie Policy periodically to stay informed about how we use cookies. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

8 Contact Us About Cookies

Questions About Our Cookie Policy?

Privacy & Cookies Team

Email: cookies@hbw.com

Privacy Officer: privacy@hbw.com

We respond to cookie-related inquiries within 72 hours

Common Questions We Can Help With

  • • How to disable specific cookie types
  • • Understanding cookie data collection
  • • Requesting cookie data deletion
  • • Technical issues with cookie settings
  • • Third-party cookie management
  • • GDPR and privacy compliance questions

HBW Technology Solutions

CEO: Brian Nguyen - Blockchain Expert

Da Nang City, Vietnam

Specializing in blockchain development, DeFi protocols, and AI trading systems