Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Last updated: October 1, 2024 GDPR Compliant

Our Commitment to Privacy

Company: HBW Technology Solutions

CEO: Brian Nguyen - Blockchain Expert

Location: Da Nang City, Vietnam

Email: privacy@hbw.com

Specialization: Blockchain Development, DeFi Protocols, AI Trading Systems

1 Information We Collect

Personal Information

  • Name, email address, phone number
  • Company name and job title
  • Project requirements and technical specifications
  • Communication preferences
  • Billing and payment information

Automatically Collected Information

  • IP address and location data
  • Browser type, version, and operating system
  • Device information and screen resolution
  • Website usage patterns and analytics
  • Cookies and similar tracking technologies

Blockchain-Related Data

  • Wallet addresses (when provided for project development)
  • Smart contract requirements and specifications
  • DeFi protocol configurations
  • Tokenomics and economic model parameters

2 How We Use Your Information

Service Delivery

  • • Develop blockchain solutions and smart contracts
  • • Provide technical support and maintenance
  • • Process payments and manage billing
  • • Communicate project updates and deliverables

Business Operations

  • • Improve our services and user experience
  • • Conduct market research and analytics
  • • Send relevant marketing communications
  • • Comply with legal and regulatory requirements

3 Information Sharing

We DO NOT Sell Your Personal Information

HBW never sells, rents, or trades your personal information to third parties for marketing purposes.

Service Providers

We may share information with trusted partners who help us deliver our services (cloud hosting, payment processing, analytics).

Legal Requirements

We may disclose information when required by law, court order, or to protect our rights and safety.

Business Transfers

In case of merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4 Data Security

Encryption

All data is encrypted in transit and at rest using industry-standard protocols.

Secure Infrastructure

Our systems are hosted on secure, compliant cloud infrastructure with regular backups.

Access Control

Strict access controls and regular security audits protect your information.

Security Measures Include:

  • • TLS/SSL encryption for all communications
  • • Regular security assessments and penetration testing
  • • Multi-factor authentication for team access
  • • Data minimization and retention policies
  • • Blockchain-grade cryptographic security
  • • Regular security training for all team members
  • • Incident response and breach notification procedures
  • • Compliance with international security standards

5 Your Privacy Rights

GDPR & Privacy Rights

Under GDPR and other privacy laws, you have specific rights regarding your personal data. We are committed to respecting these rights.

Right to Access

Request a copy of the personal data we hold about you.

Right to Rectification

Request correction of inaccurate or incomplete data.

Right to Erasure

Request deletion of your personal data in certain circumstances.

Right to Restrict Processing

Limit how we use your data in certain situations.

Right to Data Portability

Receive your data in a machine-readable format.

Right to Object

Object to processing for direct marketing or legitimate interests.

Automated Decision Making

Rights regarding automated processing and profiling.

Withdraw Consent

Withdraw consent for data processing at any time.

How to Exercise Your Rights

To exercise any of these rights, please contact us at privacy@hbw.com. We will respond to your request within 30 days.

Response Time: 30 days No Fee Required Identity Verification Required

6 Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and improve our services. For detailed information, please see our Cookie Policy.

Essential Cookies

Required for basic website functionality and security.

Analytics Cookies

Help us understand how visitors interact with our website.

Marketing Cookies

Used to show relevant ads and measure campaign effectiveness.

7 International Data Transfers

As a global blockchain development company, we may transfer your data internationally to provide our services effectively. All transfers are protected by appropriate safeguards.

Protection Measures

  • • Adequacy decisions by data protection authorities
  • • Standard Contractual Clauses (SCCs)
  • • Binding Corporate Rules where applicable
  • • Additional technical and organizational measures

Blockchain Considerations

  • • Blockchain data may be distributed globally
  • • Smart contracts may process data across networks
  • • DeFi protocols may involve multiple jurisdictions
  • • We ensure compliance with all applicable laws

8 Contact Information

Get in Touch About Privacy

Privacy Officer

Email: privacy@hbw.com

Response Time: Within 30 days

For privacy-related inquiries and requests

Data Protection Officer

CEO: Brian Nguyen

Email: dpo@hbw.com

Blockchain expert ensuring data protection compliance

Company Address

HBW Technology Solutions

Da Nang City, Vietnam

Specialized in blockchain development and DeFi protocols

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of any material changes through email or website notice.

Last Updated: October 2024 Version 1.2 Next Review: January 2025